Geek squad to the rescue? Maybe not
Eye-opening piece by WFMY's sister station in St. Louis regarding whether chain store tech gurus really know what they're doing when it comes to fixing your computer.
"Yowser! I've never seen that before," one Best Buy "Geek Squad" tech tells a TV reporter with a hidden camera posing as a customer with computer woes.
"I really don't know what I'm doing," a Circuit City "Fire Dog" admits.
The TV piece offered some sound advice: Treat choosing a computer technician as if you were picking a doctor. Ask for references and talk to them first.
Comments (1)
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Screen them by first asking if they can repair an 10 gig Turboencabulator.
If they say yes, find someone else to do the work.
Posted on April 4, 2008 9:34 AM