Telecom provider inks deal with Furnitureland South
ATCOM Business Telecom Solutions announced today that the company has signed a deal with Furnitureland South to provide a new telecom system for sales and customer-service calls.
According to an ATCOM news release, the system will allow Furnitureland South operators to monitor and track calls, retain more details about them and run reports on incoming calls and their status. The bottom line: Better customer service, with shorter hold times and quicker calls.
Jamestown showplace Furnitureland South comprises more than 1 million square-feet of discount furniture on Riverdale Drive.
ATCOM is a privately held firm based out of RTP, with a regional office in the Triad. The company serves more than 5,000 businesses with services including VoIP, biz telephone systems, wireless systems and video conferencing.