Beta site reviews
Thank you for the feedback on the new site. Some of it is attached here. Keep it coming!
We're paying attention and changes are moving apace. Remember it's beta. (Yes, the blogs and Town Square will get a more prominent place.)
In a related note, later this evening, we're taking the beta site down for an hour or so to move it to a new platform. If all goes well, it'll be back up by tomorrow, if not earlier.
Here are some of the comments:
I like the new appearance of the site a lot! It's much more visually appealing than the current site. Though I am a subscriber to the print version of the paper I often read the main stories on the web anyway just for the convenience of it. If I had one suggestion to make, it would be to consider a somewhat larger font. What you're using seems awfully small to me -- considerably smaller than that of the current site. Older eyes like mine would certainly appreciate it
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The top ad is very annoying. It draws the eyes away from the main part of the page, which is the N&R.
The tab formatting is great, but on the main site there are too many smaller categorical tabs. It becomes a mess.
Either use sidebar tabs, but not both, or do some major re-arrangements. No need for sidebar and drop-down. One or other.
Your issue right now is that there is too much going on. The design has to be clean and readable. Ads need to be placed so that they break articles via reading but doesn't take away from the page. Again, a print layout person needs to be brought in to work on how it would look via print (with ads). Then revolve your design around that. This will give the clean print feel.
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* Too busy. There are too many subsections of each page and not enough padding in between each. The left-hand navigation menu needs additional padding, too. The double row of tabs is odd. Why are there two links to "News" within a few pixels of each other?
* Not enough news on the front page. Excluding special sections like "Dell in the Triad," there are links to only seven stories on the first page accessible without having to scroll. Compare that to at least 10 on nytimes.com and washingtonpost.com. Also, why force someone who wants sports headlines to click before he can read them?
Shouldn't each major section of the paper have at least some headlines on the homepage?
* I do like the addition of a primary photograph for each of the major sections. The captions should be shortened, however, to eliminate the need for a scroll bar.
* When I click on the "News" tab that's in the black bar, I immediately lose the grey tabs and I can't get them back unless I return to the homepage. This seems counterintuitive.
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I really link the new look. The layout and colors are appealing and user friendly. Is there a way to add the date anywhere on the homepage?
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This design is total confusion. It is hard to find anything, takes too long. There is no focal point. Colors are not pleasing and are not coordinated. Start over.
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I like simple and classic better. Way too many things going on. Turns me off with all the clutter. With the old style and this new style it's hard to find all your news and blogs and content. I think something like the New York Times website is much better; www.nyt.com Maybe a new logo and some classic font would be better.
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It's tough to distinguish between editorial content and ads. Also, I find the tabs at the top (right below the masthead, which has some of the same tabes "news, opinion, etc" really busy. Lovethe red --Iit's bold, looks good!
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The tabs are nice but, the cursor doesn't change to indicate that it's clickable.
Red? If you're color blind you're out of luck. Maybe you're trying to be like "The Sun Newspaper" (U.K.); somehow I doubt it.
Why are the ads in the right always just out of sight, well so much for fluid design.
And what is the point of using FRAMES... eh gads, that is so, last century.
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Less is more. Simplify your design. This will help readers find what they're looking for.
Try this test. Open up the demo website in a new browser. Quickly look at it while squinting your eyes. What is the first thing you see? What is the second? The third? That list you just created is a hierarchical list of the information that is being communicated to your readers in that order. Ask yourself, "Is this the info I want people to get? Is the order of importance correct?"
Color theory is important. White background for black text is best. (you got that one) Hot colors are exciting. Cool colors are relaxing.
Finally, ...WOW there are A LOT of ads! Rethink placement and size of ads. Consider using more text ads. Try linking to sites that sponsor you. Sprinkle the commercial links through out stories. Make sure readers know which links are sponsored links and which are not. (Color coding)
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Obits online are great! Will they include photos?
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I thought Blogs were important to the N & R and community. Why are they hidden?
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Eeek!... I love the News & Record and your website as much as anyone, and one of the things that I liked so much about the old site was the ability to access news and blogs so easily. Certainly I am a creature of habit and can learn new tricks and paths, but this site seems extraordinarily advertiser driven. And I do hope that the red was in honor of Memorial Day. However, I appreciate the openess of the
spirit of the launch, the ability for feedback and the direction the the N&R is heading. At the risk of using the dreaded "tweak" word, I would suggest adding a "blog" tab to the front page and moving the marketplace section to a less prominent place. I don't like the red, and hate the banner ad at the top -- you think that you've got a pop-up ad rather than the N&R web page. If you can wade through the ads to find your content, the reader had struck GOLD!!!
Comments (2)
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I want to say thank you for posting the Beta up and for asking feedback from your users.
It's amazing how incredibly internet savvy these posts are. I am extremely glad to see the posts.
The one common thread in all of these comments is The Blog and making more visible. (we love to hear ourselves talk don't we?)
As for all the mentioning of NYTimes.com. The why can't you be like... Insert your hero paper here comments are laughable.
The truth is I'm glad N&R's beta site doesn't look like anyone else. And I am glad it's not PRINT. If I want to read paper I would subscribe instead. (And I don’t. Sorry. I am into Free Stuff) If I want the Post and the Times I wouldn't come to your site either. So, be the N&R of Greensboro. Stick to what you know.
The 2 nav systems are a bit too much. Left or Top? That’s a million dollar question. I suggest having an online poll and see what the users think? I vote for the mouse right click on-demand nav system. Please do share that piece of technology when you figured it out.
The fonts are a bit too small. Is that 9 pixels? Give the user the option to increase and decrease the font size. With that you kill the print readers and the semi-blinds with one stone.
Give your site some room to grow with time and change. Right now your design fits the look and the mode of normal use. What happens when you need to add 3 more special sections next month?
As for the use of Frames- What would happen when a user don’t have Java Script supported browser or don’t know how to turn it on? Or worse! They have AOL? Prepare to set-up a 1-800 hotline for the stream of calls.
Don’t abandon the “click here” hints. It may be natural for seasoned surfer to mouse over everything, but that may not be the case for your average Jane.
User testing, user testing, user testing. Watching how others use your site is a humbling experience, especially if the users are your parents. My number one rule is: if I have to tell them how to click on something to get to somewhere. Then, I failed.
Posted on June 15, 2005 3:29 PM
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Posted on April 24, 2006 12:44 PM