You say tomato...
The News & Observer changed the way it listed obituaries, and did they ever take a beating.
To recap: Last month, The N&O changed the obituary page layout to display paid notices alphabetically. That was intended as a reader service, to make individual notices easier to find. Problem was, alphabetizing necessarily resulted in some obituaries being "broken" from the bottom of one column to the top of the next.
So they're going to change it back.
As long as I can remember, we've alphabetized the paid obituary listings, and I doubt that readers would be happy if we changed that. Guess it's all what you're accustomed to.