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Newspaper redesign

Andy Bechtel at The Editor's Desk compiles a list of the top 10 complaints about a newspaper's redesign.

As a veteran of several newspaper redesigns, I have heard them all. But he missed a couple:

* What have you done to my newspaper? It was fine the way it was.

* The Jumble? The heck with that; I can't find anything!

* Why did you get rid of (insert a feature or comic dropped from the paper years ago)?

Actually, reader complaints about redesigns aren't bad. They care enough to call and write.

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