A most important lesson
Allen Johnson writes eloquently today about the retirement of Becky Layton and the departure of Elma Sabo.
When I was in the editorial department, Becky taught me as much about reader response as anyone in the news business. We would get angry, personal letters in response to an editorial or a column or a point of view. As part of her job, Becky would open the letters, log them in and pass them to me for a decision on whether to publish. When I would remark on the viciousness of the sentiments, she would say, "You can't make everyone happy. Just let it roll right off your back."
Her lesson: In this job, if you aren't making some people mad, then you're not doing your job.
Comments (1)
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Becky was always very kind and considerate. I will miss her phone calls.
Posted on December 30, 2008 10:51 AM