Since Moses Cone has a monopoly on the hospital system in Greensboro, you would think that the service may not be as good. Not as bad as the DMV mind you, but still not quite as good. I guess health care is more regional now, you can easily trot over to Winston, Durham, or Chapel Hill, so having a monopoly in Greensboro may not mean much.

Quite the opposite however for a monopoly, I agree with Ms. Chamberlin. Both of my children were born at Women's Hospital and the care and service was excellent each time. We are fortunate to have Moses Cone in our city.

Let me tell you about my experiences with Moses Cone.

My mother went in to Moses Cone for major surgery a few years ago. I had to change my mom's bedpans because we couldn't get a nurse to do it. Mom couldn't make it to the bathroom on her own, and couldn't hold it in because her surgery involved her bladder and other areas. We tried unsuccessfully several times to get a nurse to come to her room. It isn't right for a son to have to do that for his mom when we paid thousands of dollars just to be there.

My second experience involved me going to the emergency room around 1 a.m. on a weeknight with chest pains. Although I was white as a sheet and suffering some minor convulsions, I was told to sit in a private waiting room for 45 minutes. Thanks to that wait, damage was done to my heart that probably could have been avoided.

My third experience was with my Grandmother-in-law. She went into Moses Cone with pneumonia. She improved and was almost ready to be released when she contracted Staph and ended up dying weeks later.

I will say that we had excellent experiences at Women's Hospital.

Sorry to hear of your experiences Mr. T. If urgency doesn't require, hopefully you could choose another hospital. ER experiences are usually not pleasant, I got very sick in Syracuse, NY one time on a business trip & spent 5 hours in the ER puking my guts out before being seen. One the other hand, my daughter got sick with pneumonia in Venice, FL last Jan. and she was seen immediately in the ER with excellent service. God bless you for being a good son, I'm sure your mom appreciated it.

Glad to hear Moses "CORN" is changing. As a Greensboro Native, I have always been of the opinion that Moses "corn" was NOT where you wanted to go. I birthed all my babies at Wesley Long.. this was waay before the merger. I was too skurred of Moses "corn's". haha.

I would like to point out the positive experiences related in this forum, while being part of the Moses Cone healthecare system, are not at the hospital (the ER is the exception). They were at Women's Hospital and Day Surgery.

I had my first and last (I hope) experience with MC while a patient in the hospital. It was not a planned admission; I arrived there by ambulance.

My stay lasted five days. Although it has been four years since my experience I still consider it to be the hospital from hell.

In all fairness I have to say up front that the people in the ER and OR were professional, compassionate and caring. Otherwise, it was a disaster.

In an effort to be fair in my evaluation of my care I waited six months to fill out the patient survey sent by MCH. I replayed a mental tape over and over in my mind to find positives so I could feel better about my over-all care. While I could remember a couple of individual kindnesses, my opinion of my total stay did not change.

When I returned the patient survey I included a lengthy letter to explain in detail the reasons for rating the facility and my caregivers so harshly. As far as I know there was never any follow-up. I received no phone calls nor any written reply.

I can identify with Mr. t's experiences and sincerely hope an improvement in the care and attitudes have occured since his mother and I were patients. My experience created such negative feelings I would never voluntarily be a patient there again.