Memo
TO: Businesses, government agencies and not-for-profit organizations with Web sites.
FROM: Me and, no doubt, many other disgruntled people looking for certain key bits of info on your Web sites.
RE: How to re-gruntle us.
1) Put your organization's complete street address, complete mailing address if different, main phone number, and primary e-mail address all on your front page above the fold. (The N&R has most of that on its front page now, but we have a contact link that, IMHO, isn't friendly enough. Also, type? Teeny weeny and at very bottom of page; bad on both counts. Props, however, for putting just enough white space around it to make it stand out a little down there. And perhaps this will be addressed, so to speak, when the site is redesigned later this year.)
2) ...
Actually, that's all I can think of right now, but unfortunately it's enough to keep most of you busy for a while.